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In order to maintain server space for current and paying clients, old and inactive/unpaid...
Can I get a refund for unused services?We're confident that you'll love our services for building and maintaining your web presence but...
Can I upgrade at any time? How much does it cost?Yes! It's easy to upgrade your service plan at any time. When you upgrade from your client area,...
Can print my invoices for my records?Yes! Our billing system makes it easy to view and print your invoices at any time. You can print...
Cancelling Paypal SubscriptionsYou are responsible for managing your own paypal automatic payments, withdraws, and subscriptions...
How can I create an automatic subscription to pay for my hosting fees?You can set up reoccurring payments through your PayPal account, or by credit card from within...
How do I cancel my account?In order to cancel your hosting account with Wild Root Web, please follow these directions:1....
How do I renew my hosting?You will be invoiced for your ecommerce hosting services based on the billing cycle you chose...
How do I update my billing information?In order to update your billing information in our system, simply visit your Client Area and log...
How do I upgrade or downgrade my account level?To upgrade or downgrade your ecommerce hosting plan, follwing these instructions:1. Log into your...
What method of payments do you accept?Wild Root Web currently accepts the following methods of payment for all services: VisaMaster...
Why do I see a suspended page when I visit my service domain?If you are seeing a suspended page when you visit your domain, you may be behind on your...
Will I be charged if my payment is late?Late fees are issued at a rate of 15% on overdue invoices. In order to avoid late fees being...
