The default setting for your Mals cart is to have the gift vouchers entry box turned off. In order to allow your customers to use a gift voucher or coupon code during checkout, you must first set up your Mal's cart to have an entry area for those codes.
To allow your customers to enter a gift voucher at checkout, follow these instructions:
1. Log into your Mals account.
2. Navigate to the "Gift Vouchers" tab.
3. Check the box for "Enable a text box in the cart where people can enter their gift voucher".
4. Save your changes.
To create gift vouchers (also known as gift certificates) see this article: http://www.bizzymamahosting.com/support/knowledgebase.php?action=displayarticle&id=111
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