11/21/19 5:50pm CST Unplanned downtime. We're aware of an issue with server2 now that is causing slow/no loading. All sites are affected. I do not have an ETA for resolution but we're actively working on it. I'll update here, our Facebook group, and in each individual pending ticket. Thank you. UPDATE 7pm- all sites have been restored and you ... Read More »
We are aware of an issue impacting the ability to save information in your admin. This is due to a database connectivity issue following the recent server upgrades. We actively working with our team to reach a quick resolution. I will update as I know more. Thank you for your patience. UPDATE 2pm CST: All issues should be resolved. Please ... Read More »
This evening after 9pm, CST all client server software PHP and Apache will be upgraded to latest versions. Minimal downtime not to exceed 15 minutes should be expected. UPDATE 10:15pm The upgrades are taking much longer than expected. Unfortunately we do not have an ETA for the end of the current downtime. The servers are being actively worked on ... Read More »
Immediate software updates are required for both servers 1 and 2 and accounts from both servers will be merged to one immediately following. Updates are scheduled to take place the last week of September, 2019. Once we have an exact date and time I will update this announcement with those details. If you are running an outdated version of the ... Read More »
WE HAVE AN EXCITING ANNOUNCEMENT! Bizzy Mama Hosting is now Wild Root Web. We're so excited for the change and can't wait to bring you lots of new services and support options in the coming months. Visit our Transition Details page for more information. CURRENT AND FORMER CLIENTS: You can log into the Wild Root client area using your old ... Read More »
Immediate software upgrades are required for both servers 1 and 2. If you are running an outdated version of the store builder script on your site (anything prior to 2.94) you will need to schedule your upgrade immediately or you may encounter site errors. The solution to these errors is a script upgrade to the latest version. Please open a ... Read More »
We are aware of an issue this morning impacting websites on server1. At this time sites are offline and displaying a white screen when you visit the domain. Our team is working on this issue. We expect a resolution soon. We will update here. Thank you for your patience.UPDATE: Sites are back online as of 10:45 am CST. Thank you for your patience. Read More »
There is a server reboot scheduled to take place overnight/very early morning 12/15/17 between the hours of 12A-3A CST. Downtime is expected but should not exceed 15 minutes.
NEW 06/2017 SSL Certificates and Email Security & Archiving. SSL CERTIFICATES The green lock symbol and “s” in “https” that an SSL (Secure Sockets Layer) certificate adds to the address bar tells your visitors that they can trust that when they are on your site, they are doing business with you. SSL certificates are not required ... Read More »
We will be performing some regularly scheduled server maintenance overnight tonight (11pm-3am CST) during which time you may notice up to 20 minutes of downtime. Any downtime experienced should be a one-time occurrence. Thank you for your patience while we take care of these necessary issues and get you all back up and running smoothly as ... Read More »
