CREDIT CARD PAYMENTS: If you make your invoice payments by credit card, you must log in to make your next payment manually! Please be sure to watch your inbox for invoice notices and make your payment on time to avoid service interruptions. Please open a ticket if you would like instructions on how to create a new automatic credit card subscription.
If you previously had a credit card subscription set up and have been charged a late fee on an overdue invoice, you may request a one time overage refund by opening a ticket with our billing department.
We apologize for the inconvenience. Thank you for your understanding and cooperation!
Thursday, June 11, 2015
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