Scheduled Maintenance - 4/25/21
On April 25, 2021 maintenance will be performed to migrate all physical hardware at our US location beginning at 10PM CST (GMT-5) and we expect the migration window to last 2-4 hours. Our US-based hosting services will be down for the duration of the planned maintenance. We do expect slightly improved network performance and reliability following the relocation of hardware to our datacenter provider's premier location. Some considerations are included below for each service type currently active at our US location.
Our shared hosting services will be down for 2-4 hours for the maintenance window. We will shutdown servers manually about 10 minutes prior to the beginning of the maintenance window, and service will automatically return once the relocation concludes.
We understand this is a significant downtime, so we have scheduled the maintenance window for overnight hours to help ensure as few customers as possible are negatively impacted by this relocation. If you have any questions or concerns, please contact us directly by opening a support ticket under your account or by emailing us at firstname.lastname@example.org.
Tuesday, April 20, 2021